AC Hotel by Marriott Suzhou China

Our rooms are very large and clean. Beds are big and comfortable. The design of the room is very modern and pleasing to the eyes. The bathroom is large with smart toilet system. Location is good. Easy to find. It’s in the heart of Suzhou city with attractions nearby. Breakfast buffet is good with variety. Hotel cleaners are friendly and would greet you in the morning. Hotel receptionists are very warm and kind. Fantastic service. I ordered something online but the seller delivered the parcel to the main Marriot hotel in Suzhou instead of AC hotel. The receptionist kindly helped me to make calls to the other hotel to locate the parcel and arranged for another delivery even though it was midnight. There was no hesitation to help and no extra cost! Very thankful about this. It was a joyous stay. 5 stars.

The hotel is small but trendy, with good customer service from the staff, especially Mr. Liu. The toilet comes with a bidet, and the housekeeper does daily cleaning, replenishing toiletries, coffee packets and teabags. Good location, easy to travel around.

AC Marriott Suzhou is in a good location with walking distance to Guan Qian Jie. The room we stayed in was always kept very clean. Facilities are well maintained and the cleaning staff were very helpful. We would like to thank Tony and Shawn for their help during our stay. They went the extra miles to offer their help when we needed it. if we were to come back to Suzhou again, AC Marriott Suzhou will be our first choice.

Shawn Liu at the reception was excellent. He was helpful, informative, patient and kind. He went the extra mile by carrying our luggages down the steps whilst we wait for our taxi.

Toilet seats do not need to be lifted up or down. Flushing down automatically in conjunction with the seat's position. Conflicts between couples of opposite sex completely resolved. Ingenious. BBQ, tim sum, bakery and Chinese equivalent of KFC in close proximity.